1. Scope

Diese Bedingungen gelten für die Nutzungder Termin- und Kontaktanfrage über saddleme.com. Über die Website können Sieunverbindlich eine Anfrage stellen. Ein vertraglicher Abschluss über eineDienstleistung erfolgt hierdurch nicht.

2. Role of Saddle Me Franchise GmbH

Saddle Me Franchise GmbH receives yourenquiry centrally, reviews it for organisational purposes and coordinatesforwarding it to a suitable franchisee (saddle fitter). In individual cases,the service may be performed by an auxiliary/agent acting on behalf of theresponsible franchisee.

3. Conclusion of the service contract

A service contract, if any, is onlyconcluded once the responsible franchisee accepts your enquiry and confirms anappointment (e.g., by phone or message). The responsible franchise partner willcontact you directly to coordinate the appointment.

4. Prices and scope of services

Price information published on saddleme.comis for informational purposes. Unless expressly stated otherwise, these pricesapply nationwide (Germany) as indicative prices for the services.

Anfahrtskosten können – abhängig von Regionund Entfernung – zusätzlich anfallen und werden vor Durchführung des Terminsdurch den Franchisenehmer transparent kommuniziert.

5. Availability and regions

Appointment referral depends onavailability and the regional coverage of the franchisees. There is noentitlement to referral or appointment confirmation.

6. Obligations of the enquirer

Please ensure that your details are correct(in particular contact details and postcode/city). Incomplete or incorrectinformation may delay processing or make it impossible.

7. Liability

Within the limits of applicable law, SaddleMe Franchise GmbH is only liable for damages in cases of intent and grossnegligence. The respective franchisee is responsible for performing the serviceand handling the appointment.

8. Data protection

Information on the processing of personaldata can be found in the Privacy Policy.

9. Changes

We may amend these terms if this isnecessary for legal or organisational reasons. The version published on thewebsite at any given time shall apply.

Version: January 2026